Castleline Handyman
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Privacy Policy

Castleline Handyman Services is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you contact us or use our website.


What information we collect

We may collect the following information when you contact us or use our services:

  • Your name
     
  • Phone number
     
  • Email address
     
  • Address or location details (to quote or carry out work)
     
  • Any information you choose to share in messages, emails, or WhatsApp enquiries
     

How we collect information

We collect information when you:

  • Contact us by phone, email, WhatsApp, or contact form
     
  • Request a quote or book work
     
  • Use our website
     
  • Interact with our adverts (such as Google Ads)
     

How we use your information

We use your information to:

  • Respond to enquiries
     
  • Provide quotes and carry out work
     
  • Communicate about bookings or services
     
  • Keep basic business records
     
  • Improve our services and marketing
     

We do not sell or rent your personal data to third parties.


WhatsApp and communications

If you contact us via WhatsApp, your messages and contact details are processed by WhatsApp in accordance with their own privacy policy. We only use WhatsApp messages to respond to enquiries and manage work requests.


Website analytics and advertising

Our website may use cookies and similar technologies to:

  • Understand how visitors use the site
     
  • Measure the effectiveness of advertising (such as Google Ads)
     

This may include anonymised data such as pages visited or device type. You can control cookies through your browser settings.


Who we share information with

We may share your information only where necessary:

  • With accountants or advisers for legal or financial purposes
     
  • Where required by law
     

We do not share your data for marketing purposes.


How long we keep your information

We keep personal information only for as long as necessary to:

  • Provide our services
     
  • Meet legal, tax, or accounting requirements
     

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
     
  • Ask for corrections to inaccurate information
     
  • Request deletion of your data where appropriate
     

To exercise these rights, please contact us using the details below.


Contact details

If you have any questions about this privacy policy or how your data is handled, you can contact:


Castleline Handyman Services
Email: hello@castlelinehandyman.co.uk

Changes to this policy

This privacy policy may be updated from time to time. Any changes will be posted on this page.


Last updated: 30th December 2025

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  • Privacy Policy

Castleline Handyman Services - Fraser Corbett

07448 673327

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